The European Commission launched a platform on 9 January aimed at helping consumers air their grievances with e-commerce platforms without paying hefty legal fees. The platform will be up for use on 15 February for consumers or traders to lodge complaints about online purchases from companies operating domestically or in other EU countries. Starting Saturday, legal dispute resolution bodies can sign up to moderate complaints on the platform, Euractiv.com wrote. Read details.
26th February 2018
9th March 2018