28th September 2017

EC: Flash Eurobarometer survey assessing new roaming rules

The Flash Eurobarometer survey on roaming took place at the end of August, after the main holiday period. The results show that during this summer – the first without extra roaming charges for travellers in the EU – people have started to change their behaviour when using their mobile phones abroad, the European Commission informs:

  • The share of travellers who used their mobile data while roaming as often as at home doubled among those who had travelled after 15 June 2017 (31%) compared to the ones who had travelled during the months before (15%); 
  • The share of travellers who never used mobile data abroad halved after 15 June 2017 (21%) compared to the months preceding that date (42%);
  • In general, restrictive mobile use abroad is diminishing with less travellers switching off their phones (12%) as compared to before 15 June (20%);
  • However, compared to mobile phone use in their home country, 60% of travellers still restricted their mobile phone use when travelling in another EU country since 15 June 2017.

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Members of the American Chamber of Commerce in the Czech Republic